Rahul Kumar
Customer Support Team Leader / Prev at Telus Digital
Career Preference
Preferred Roles
Assistant Operations ManagerOperations Team LeadDeputy Operations Manager
Preferred Location
Delhi, Noida, GurgaonTotal Experience
12 Years 7 MonthsCurrent Location
New Delhi
Key Skills
ReportingCX MetricsSLA ManagementEscalation ManagementCommunicationTeam LeadershipTicketing SystemsQuality MonitoringShift ManagementKnowledge Base ManagementCoachingCustomer Support
Work Experience
Customer Support Team Leader
Telus Digital
July 2024 – April 2026
Contact Information
Phone Number