Manish Pal
Customer Support Team Leader / Prev at Global assure
Career Preference
Preferred Roles
Customer Support Team Leader
Preferred Location
Gurgaon, Noida, DelhiTotal Experience
7 Years 10 MonthsCurrent Location
Delhi
Key Skills
Excel (Pivot Tables, VLOOKUPReportingEscalation ManagementCX MetricsReport and DashboardTicketing SystemsCoachingShrinkage MonitoringKnowledge Base ManagementCustomer SupportCommunicationTeam LeadershipShift ManagementQuality MonitoringSLA Management
Work Experience
Customer Support Team Leader
Global assure
February 2024 – October 2026
Personal Information
Gender
Date of Birth
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Contact Information
Phone Number