Amit Thorat

Amit Thorat

Customer Support Team Leader / Prev at silaris information pvt ltd

Career Preference

Preferred Roles

Operations Team Lead

Preferred Location

Delhi, Gurgaon

Total Experience

4 Years 6 Months

Current Location

Delhi

Key Skills

Quality MonitoringSLA ManagementTeam LeadershipCoachingCustomer SupportTicketing SystemsShift ManagementReportingCommunicationKnowledge Base ManagementEscalation ManagementCX Metrics

Work Experience

Customer Support Team Leader

silaris information pvt ltd

November 2021 – July 2026

Contact Information

Phone Number

Email