Neeraj Kumar

Neeraj Kumar

Customer Support Team Leader, Hitachi payment services ltd

Career Preference

Preferred Roles

Customer Support Team LeaderOperations Team Lead

Preferred Location

Noida, New Delhi

Total Experience

6 Years

Current Location

South West Delhi

Key Skills

Escalation ManagementShift ManagementCustomer SupportKnowledge Base ManagementQuality MonitoringTeam LeadershipTicketing SystemsReportingSLA ManagementCoachingCX MetricsCommunication

Work Experience

Customer Support Team Leader

Hitachi payment services ltd

January 2023 – Present

Contact Information

Phone Number

Email