Ssbavath Umesh
Customer Operations Manager / Prev at FUTURE' RETAIL LTD
Career Preference
Preferred Roles
Customer Experience Operations ManagerCustomer Success ManagerCustomer Operations Lead
Preferred Location
Noida, Delhi, RanchiTotal Experience
8 YearsCurrent Location
Noida
Key Skills
Ticketing SystemsVendor ManagementEscalation ManagementStakeholder ManagementProcess ImprovementSLA ManagementReportingCX AnalyticsTeam LeadershipQuality AssuranceCustomer ExperienceCustomer OperationsWorkforce Management
Work Experience
Customer Operations Manager
FUTURE' RETAIL LTD
December 2013 – October 2019
Contact Information
Phone Number