Abhishek kumar Singh
Operations Team Lead, EXL SERVICES INDIA / Prev at Zupee
Career Preference
Preferred Roles
Fraud Risk ManagerOperations Team LeadCustomer Support Team Lead
Preferred Location
Gurugram, Delhi, Noida, RemoteTotal Experience
9 YearsCurrent Location
Gurugram
Key Skills
Productivity TrackingAnti-Money Laundering (AML)Quality ControlOperations ManagementFraud & Risk ManagementCommunicationWorkforce ManagementTeam LeadershipCoachingShift ManagementMIS ReportingSLA ManagementProcess ImprovementTransaction MonitoringEscalation Management
Work Experience
Operations Team Lead
EXL SERVICES INDIA
November 2024 – Present
Fraud Risk Analyst
Zupee
July 2024 – November 2024
Operations Team Lead
AU Small Finance Bank
July 2022 – June 2024
Fraud Investigation Analyst
Paytm Payments Bank
May 2019 – July 2022
Quality Associate
Morena Technologies pvt ltd
May 2017 – April 2019
Education
Graduate in Electronics and Communication Engineering
Noida Institute of Engineering and Technology
2009 – 2013
Personal Information
Gender
Date of Birth
Contact Information
Phone Number