Reena Solanki
Process Lead / Prev at fidelity international
Career Preference
Preferred Roles
Customer Care AssociateCustomer Support ExecutiveCustomer Advisor
Preferred Location
GurgaonTotal Experience
11 YearsCurrent Location
Gurgaon
Key Skills
Process ManagementTeam LeadershipMIS ReportingSLA ManagementQuality ControlProblem SolvingSOP AdherenceProcess ImprovementCoachingEscalation ManagementWorkflow ManagementStakeholder Communication
Work Experience
Process Lead
fidelity international
January 2014 – March 2025
Contact Information
Phone Number